Head of Resource & Discovery Services / Accounts Manager
Technical Services Specialist
Ruth Ann Schmidt
Library Associate for Ordering
Mailroom Supervisor/Library Materials Processing Coordinator
The Resource & Discovery Services Department is composed of Acquisitions, Cataloging, Processing, Serials, and Mailroom Services. We procure all library materials including print, electronic, and audio-visual, assure that they are cataloged, processed and available to faculty and patrons quickly. We manage all mail and deliveries for the Hunt building, renew all print and electronic subscriptions, handle licensing and contracts for materials and establish and maintain access to all material in the Library catalog. We are responsible for budgeting and managing the Library materials budget, creating financial, usage statistics and various material related reports. Our logistical specialties ensure a smooth operation of all requirements for our large student body and busy faculty.
Agile solutions for CMU's evolving information needs
The Resource & Discovery Services Team collaborates with internal and external partners to initiate, steward, and enhance the resource lifecycle to provide essential services to support research and teaching and enable access for an international community of faculty, researchers, and students. We strive to create an environment dedicated to diversity, inclusion, and teamwork.
We support the vision, mission, and values of the Carnegie Mellon University Libraries by:
Kim Dolan 8-2441- Head of Resource & Discovery Services / Accounts Manager
Questions about billing, invoices, electronic resources and journals as they relate to payment & renewals, allocation, questions on funds, purchasing new resources, transferring funds, usage stats, licenses and contracts, vendor related questions/issues and general inquiries.
Terrence Chiusano 8-7309 - Technical Services Specialist
Questions related to standing orders and the faculty approval plan, as well as gifts/donations and discards/withdrawals. Can also assist with questions related to print serials and weeding.
Jan Hardy 8-7320 – Library Specialist for Cataloging
Catalogs monographs and other materials for the humanities and for the Fine Arts Library, Special Collections -- the Artists’ Book Collection and Fine and Rare Book Room. Catalogs CDs for the Music Listening Collection, and DVDs for the Video Collection. Does some original cataloging. Adds table of contents notes to records in the OCLC database as part of the Enhance Project.
Mike Herzog - Cataloging & Metadata Specialist
Responsible for original and copy cataloging of print monographs and other print materials, metadata description and record maintenance for all formats of library resources. Coordinates and assists with special projects involving cataloging and improving discoverability of library resources.
Dom Jebbia 8-7124– Serials Associate
Questions about serial subscriptions, claims, damaged journal issues, micro- subscriptions, e-resource access issues.
Melanie Klaput - Library Associate for Ordering
Art, Architecture, Design, History, Music, Interactive Design, Arts & Technology, Digital Humanities, Special Collections. Questions about book requests, firm orders, the status of firm orders & firm order receipt in her subject areas. Orders streaming titles and manages subscription-based models from various streaming services. Updates R&DS Libguides page and creates monthly updates blog.
Maranda Reilly – Electronic Resources Manager
Questions about serials and their links for electronic access. Comprehensive questions covering serials problems with multiple aspects, or that defy categorization. Questions related to eResources, usage statistics, EZproxy/ authentication, and discovery (Primo VE).
Ruth Ann Schmidt 8-7308 - Library Associate for Ordering
Science, Engineering, Business, Heinz School, Public policy (Heinz / Engineering & Public Policy funds), Social & Decision Science, Statistics, Reference (Sorrells, Hunt, & Mellon)' English, Writing, Drama, Film, Modern Languages, Philosophy, Psychology, Brain Hub, Cyber Security, Environment Across the Curriculum. Questions about book requests, firm orders, the status of firm orders & firm order receipt, in her subject areas. Questions about replacement orders, status of replacement orders & the receipt of replacement orders for Hunt, E&S, MI.
Jon Singletary 8-3878 – Library Systems Specialist
Makes configuration changes in Alma. Troubleshoots access to electronic resources. Reports issues with Alma to Ex Libris.
Leah Zande-Journal Check-in/Mailroom Manager/Library Materials Processing Coordinator
Questions relating to journal and newspaper check-ins and claims. Questions about book and serials bindery. U.S. and Campus mail, in- and outgoing UPS, FedEx, DHL, and Airborne Express packages, office and library supplies ordering for Cataloging and Acquisitions. Also handles books returning from Offsite to campus and physical processing of all materials.