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Common errors/Known issues
- Analytics asks for a username and password
- (Alma users should be automatically logged into Analytics. If Analytics asks for a username and password, click the Design Analytics link again. This is a known issue that Ex Libris is aware of.)
- User not authorized message - Contact Jon (jws2@andrew.cmu.edu)
- Missing request link (campus must be assigned to user's account) - Contact Jon (jws2@andrew.cmu.edu)