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LibAnswers Training Guide for UL Employees

This is a guide for how to use LibAnswers at the CMU University Libraries. The guide includes materials for learning about the system, and our policies for use.

Getting to LibChat & Connecting

Bookmark the following link: Once logged into LibApps, select LibAnswers from the dropdown menu:


Top of LibAnswers Dashboard shows if LibChat is online and your status:


Once you click on Sign In, it will open a new window which is the LibChat Dashboard (see LibChat Dashboard LibGuides page):