Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

LibAnswers Training Guide for UL Employees

This is a guide for how to use LibAnswers at the CMU University Libraries. The guide includes materials for learning about the system, and our policies for use.

Getting to LibChat & Connecting

Bookmark the following link: Once logged into LibApps, select LibAnswers from the dropdown menu:


Top of LibAnswers Dashboard shows if LibChat is online and your status:


Once you click on Sign In, it will open a new window which is the LibChat Dashboard (see LibChat Dashboard LibGuides page):